Shipping Policy

We strive to make the ordering and delivery process as simple as possible for our customers. If you have any questions or concerns, please feel free to reach out to our Customer Service team.

Additional Shipping & Delivery Information:

Processing Time: Every order is processed promptly. The typical processing time is 1–3 business days.
Delivery Time: The average delivery time is 10–20 business days. Since we ship directly from our international production partners, delivery times may vary in individual cases. In accordance with our General Terms and Conditions (T&Cs), you have the right to dissolve the contract if your goods have not arrived within 30 days.
Shipping Methods: We work with reliable partners such as DHL, DPD, FedEx, and UPS.
Shipping Costs: Shipping on all orders is free for delivery within Europe.
Order Tracking: You will receive your tracking number approximately 2–3 days after placing your order. You can check the status of your shipment at any time via our Track & Trace page.
Partial Deliveries: Due to the use of various international suppliers, your order may arrive in multiple separate packages.

Without detours from the factory to the consumer

Thanks to our direct cooperation with furniture brands and suppliers, we can deliver the entire range directly to your home without any detours. This eliminates numerous middlemen and costs in the distribution chain, allowing us to guarantee competitive prices and lower CO2 emissions per order.

Average delivery time

We strive for the best price-performance ratio for our products. That is why we choose to ship the products directly from the supplier. This allows us to save enormously on transportation, storage, packaging and shipping costs and to offer the products at a fair price.

Every order is processed within 1-3 days. The delivery time varies by product. The average delivery time of the product is 10-20 days. Please note that international shipments may experience delays due to customs clearance.

Shipping costs

We provide free shipping on all products and orders.

Track your order

You can track your order via our Track & Trace page. The Track & Trace can be followed online at any time, 2 - 3 days after your order, so you know exactly when you can expect your products at home. Click here to track your order: Track order

Questions about your order?

Do you have questions about your order? We recommend that you first take a look at the frequently asked questions page.

Is your question not listed here?

Please click here to contact us directly: Contact us

Order process

If you would like to order one of our products, you must first add the desired product to your shopping cart on the product page. You do this by clicking on the “Add to cart” button.

Here it is important to check whether you have selected the correct variants. If everything is in order, click on the “Checkout” button. On the checkout page, you must enter the correct address details. Make sure that all information is entered correctly. If this information has been entered correctly, you can continue by clicking on the payment button.

Secure payment

Once you have selected the correct payment method, you must click on the “Complete order” button. You will then be redirected to the secure payment environment of the payment method you have selected.

Follow the instructions on the relevant page to complete your order. If any unexpected inconvenience occurs with your order, you can always contact us: Contact us

PAYMENT OPTIONS
Credit card;
Bancontact;
iDeal;
Klarna.

Returning products

If you are not completely satisfied, you can simply return the product within 30 days without giving a reason. Please note that the product must be in new condition.

Do you have any questions about our returns policy? Then take a look at our exchange and returns page: Exchanges and returns

If you would prefer to be helped personally, you are of course welcome to contact us: Contact us