1. Overview

The protection of your personal data is a major concern for Lunensa (operated by MannaFold Limited). This Privacy Policy explains how we collect, use, and share your data when you visit our website or make a purchase.

2. Responsible Entity (Data Controller)

The party responsible for data processing is: MannaFold Limited Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, Hong Kong SAR Email: info@lunensa.com

3. Collection and Purpose of Data Processing

We process personal data only on the basis of applicable legal frameworks (Art. 6 GDPR):

• Contract Fulfillment: To process orders, shipping, and payments.
• Legitimate Interests: For website optimization, fraud prevention, and analytics.
• Consent: For newsletter subscriptions or marketing cookies.

4. International Data Transfer

As our headquarters are located in Hong Kong, your data is processed outside the European Economic Area (EEA). We utilize Standard Contractual Clauses (SCCs) and rely on the security measures of our platform provider, Shopify, to ensure a level of data protection that complies with EU standards.

5. Disclosure to Third Parties

We share your data with service providers who support our operations:

• Service Providers: Shopify (platform), payment service providers, and our logistics partners in the Netherlands.
• Legal Obligations: If required by law or in the event of a breach of our Terms and Conditions.

6. Cookies

We use cookies to improve your shopping experience:

• Necessary Cookies: For shopping cart and login functions.
• Analytics/Marketing: With your consent, we use tools (e.g., Google Analytics) to understand website traffic. You can manage these via our cookie banner.

7. Your Rights

Under the GDPR, you have the following rights:

• Access, rectification, or deletion of your data.
• Restriction of or objection to processing.
• Data portability.
• Withdrawal of granted consent.

To exercise these rights, please contact our Privacy Team at info@lunensa.com.